Customer Success
Get the most out of hiveQ with our customer success team: We provide you with strategic support, optimize your learning processes and ensure that your training measures deliver measurable results.
Our experienced customer success managers support you in defining, implementing and continuously improving your learning strategy.
We accompany you step by step during onboarding – from the initial configuration to the introduction to your teams – for a smooth and successful project start.
Through targeted measures and continuous monitoring, we ensure that your training measures achieve the desired learning success.
Individual challenges? Our personal support team is at your side with expert knowledge and tailor-made solutions.
Your personal Customer Success Manager is available to you as a strategic sparring partner – fast, solution-oriented and always with a focus on your success.
Together with you, we develop tailor-made concepts for your training and development initiatives – adapted to your target groups, business objectives and organizational structure. We highlight best practices and adapt recommendations to your real challenges.
We also support you after the go-live with regular review meetings. We analyze platform data, user feedback and course activities in order to identify optimization potential at an early stage and implement it quickly.
We plan and manage your onboarding process individually according to your requirements. We support you with the technical setup, the configuration of the platform and the development of rollout strategies.
Benefit from our Articulate expertise: consulting, help, and regular support—all included in the license package.
Whether content creation, coaching, or e-learning relocation—we make it easy.
Learn from experts! At our Training Academy, we offer practical training courses for Articulate 360, Vyond and more. Whether you’re a beginner or a professional, you’ll find the right training to take your e-learning skills to the next level.
Every year, we bring together e-learning professionals, developers and trainers at our Articulate Community Event. You can look forward to exciting insights, best practices and valuable exchanges with like-minded people. Join us and help shape the future of digital learning!
Our experts will get in touch with you as soon as possible. Free of charge and without obligation.
