There are four types of users in an Articulate 360 Teams account:
Account Owner
The account owner is the person who purchased the subscription and is responsible for managing billing.
The account owner can manage all users, groups, and administrators for the entire team.
The account owner does not necessarily occupy a seat in the subscription. If the account owner wants to create e-learning courses, a seat must be assigned in order to use the Articulate 360 applications.
The account owner can be responsible for multiple subscriptions. (However, they can only be a user in one team.)
Account Admin
Account administrators manage all users, groups, and administrators for the entire team.
Administrators do not automatically occupy a seat in the subscription, so the number of admins is not limited. However, if admins need to create e-learning courses, a seat must be assigned to them in order to use the Articulate 360 applications.
You can be an administrator for multiple teams. (However, you can only be a user in one team.)
Group Admin
Group administrators manage the users within the groups they are responsible for. They cannot see or manage other groups or administrators in the account management console.
Group admins do not automatically occupy a seat in the subscription, so you can have as many admins as you like. However, if admins need to create e-learning courses, a seat must be assigned to them in order to use the Articulate 360 applications.
You can be an administrator for multiple teams. (However, you can only be a user in one team.)
User
Users occupy a seat. They have access to the Articulate 360 apps, such as Storyline 360 and Rise 360. Users create e-learning courses and collaborate on projects.
You can only be a member of one team.
Transfer of Account Ownership
Articulate 360 Teams subscriptions can have multiple admins, but only one account owner. The owner is the only person with access to billing management.
You cannot transfer the account to another person yourself via the account management console. However, we can arrange this for you if needed. Please contact us with authorisation from the current account owner and provide the following details of the new account owner, and we will take care of it for you.
- Name
- Email address
- Phone number
You can find more detailed information here:
https://articulate.com/de-DE/support/article/Articulate-360-Teams-User-Roles
